Ace Packaging

FAQ
25 Jan

Got Questions?

Please find a range of frequently asked questions below.

Can’t find what your looking for? Get in touch today at hello@ace-packaging.com

How Quickly Can ACE Packaging Deliver?

We offer a wide range of delivery services to achieve even the tightest of deadlines. From 5 days for tissue paper and carrier bags. We take pride in finding the solution that meets your requirements. We use DHL, TNT and many other courier services to ensure your goods always arrive on time.

Do You Offer ECO-Friendly Options?

All of our paper and card products are responsibly sourced. If you require an ECO-friendly option please let your account manager know and we will suggest suitable material choices and finishes. We take tremendous pride in the fact that we can offer FSC certified material.

When Are Your Opening Hours?

We take pride in being able to respond around the clock. Your account manager will respond to you 7 days a week, our office is open weekdays 9-5pm but we can email all hours. Get in touch today.

Where Are You Based?

We are UK registered company from a quiet town called Ballynahinch, County Down. Our production factory is based in Istanbul, Turkey. This gives us a unique benefit of having access to both the Irish and UK markets.

Which Format Can You Print?

We offer all forms of printing from Pantone specific to CMYK. We even offer special finishes such as Hot Foil , SPOT UV and embossed. Ask an account manager today for more information on these.

Can't Find The Product You Need?

The products on our website our the most popular we offer but we can produce nearly all retail and e-commerce packaging. From bespoke paper bags to printed cardboard tubes, we offer the entire range of retail and commercial packaging solutions. Get your quote today – hello@ace-packaging.com

See What Our Customers Say

"We needed high quality custom boxes for our bespoke range of our clothing. After much discussion we agreed to proceed on a design they provided. They arrived after a few weeks and we absolutely love them.

Premium quality and the service has been excellent from the start. Thanks to James & the team."

Dame Katouch

katouch.co.uk

"I was really happy with ace-packaging from the initial contact to the end product. I would highly recommend!

Thank you for all your help!"

Elizabeth Aggrey

calicofibre.co.uk

"The tissue paper and rope handle bags are excellent and James our account manager was great from start to finish! Everything delivered ahead of schedule within 2 weeks. Fantastic service and the quality is great. Thank you! We’ll be back for more in the new year without doubt. "

Ottalie Stride

albion-nord.com

"The quality of the packages received from Ace Packaging is of a high standard. The design came in just as envisioned and shown on the artwork provided by their designer. James provided a seamless process from conceptualisation to delivery.

We look forward to working with Ace on future projects."

Mark Legge

&open.co

"Ace Packaging provide top quality affordable products. Our Account manager is so easily accessible, will go out of his way to get us the best pricing and turnaround time, he is always quick to respond to any queries. Our SKINICIAN bags are premium and live to our brand values of being eco friendly. We have just placed another order for further branded products! Thank you James and Team. "

Ciara McGreevy

skinician.com

"Just received our first order of printed tissue paper. Very happy!! Easy to order, help is at hand if needed and the quality of the tissue is good along with the print quality. Ceilia Swim will be using again.

Thank you!"

Lynne Peart

ceiliaswim.com

"I am very happy with the products from Ace Packaging. Amazing quality, great customer service. I will definitely reorder from them, as I am very satisfied with everything.
Thank you!"

Helga Halapi

luxuryeye.co.uk